Frequently Asked Questions

Common questions about transfers, tracking, and support.

How long does a transfer take?

Timing depends on route and verification. Status updates appear in your dashboard.

How do I submit feedback?

Feedback submission is tied to completed-order flow. The public feedback page shows only admin-approved feedback.

Can I track my transfer?

Yes. Sign in and view history to follow each transfer step.

How can I contact support?

Email support@auratransacs.com or call +7 999 856 01 63.